Saturday, January 8, 2011

Freshers @ J&M Global Solutions

Job Description

we are looking for candidates for our current openings into BPO DIVISION & CALL CENTER

JOB FAIR AT J&M GLOBAL SOLUTIONS WALK IN B/W 9am-4pm(mon-sat) with MULTIPLE COPIES OF RESUME WALK OUT WITH OFFER LETTER...HUGE JOB OPENINGS SPOT OFFERS........ MAKE THE BEST USE OF THE OPPORTUNITY

REQUIREMENTS: FOR SENIOR CSR(VOICE PROCESS)

1. GRADUATES

2.UNDER GRADS (MIN 1YR EXP IN INTERNATIONAL CALL CENTER VOICE PROCESS

3.EXCELLENT COMMUNICATION

4.WILLINGNESS TO WORK IN SHIFTS

5..FIVE DAYS WORKING.

SALARY PACKAGE: UPTO 3.5LACS + 30 K MONTHLY INCENTIVE( BASED ON PRIOR CTC DECENT HIKE

OPENINGS FOR HRC:

RESPONSIBILITIES:


• Independently evaluate each loan assigned and the corresponding borrower based on all financial information available to develop the most beneficial resolution plan.

• Formulate resolution plans through the use of forbearance agreements, loan reinstatement, and loan modification, deed in lieu, pre-approved sale, and total debt payoff.

• Maximize the value of assets while formulating each resolution plan.

• Negotiate all aspects of plan with customers and third parties. Manage the resolution of loans assigned in a timely manner.

• Timely completion of weekly performance reports and special assignments.

• Resolution of customer inquiries.

• Timely follow up to all workflows, calls (inbound and outbound), and management of portfolio.

• Work with co-workers to assist in achieving team and department goals. Meet or exceed HRD standards.


TECHNICAL SUPPORT: (ENTERPRISE SUPPORT) B2B

(ISP BROAD BAND /LAPTOP /DESKTOP / NETWORKING PROCESS/ENTERPRISE SUPPORT)

SHIFTS: U.K /U.S SHIFTS ( A3/A4/A5.POSITION)

1.GRADUATES FRESHERS(B.E  LESS THEN 65 % CAN APPLY)

2.10+2(MIN 1YR EXP IN ANY DOMAIN)

10+3 FRESHERS CAN APPLY

3.EXCELLENT COMMUNICATION)

4.OS KNOWLEDGE

5.WILLINGNESS TO WORK IN SHIFTS( OPENINGS FOR U.K & U.S SHIFTS)

6. FLAIR FOR TEQ SUPPORT

SALARY FOR FRESHERS 2.25+BONUS EXP 4.5 LACS

Job Description:

Provide First - level Technical Support on basic operational or maintenance of personal computers and /or peripherals using available tools.

Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.

Escalate problems when unable to resolve customer issues.

Log and sufficiently document all contacts with customers in designated tools.

 

Identify and provide input on unique or recurring customer ... 

Please Carry  below Documents:

  • 5 Copies Resume
  • Educational Marks Cards (10+puc+graduation marks card)
  • Offer Letter and Relieving letter of previous organisation.
  • Photo and Address Proof

HURRY CALL UP BHARATH-9916433320(PASS ON THE MESSAGE TO YOUR FRIENDS WHO ARE LOOKING FOR STABLE COMPANYS TO SWITCH OVER)

VENU DETAILS:

J&M GLOBAL SOLUTIONS

BTM LAYOUT,2ND STAGE,#93

7TH MAIN,12TH CROSS

(OPP ARVIND MEDICALS)NEAR BTM WATER TANK)

NEHA-9916433302

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